You're losing your edge.

Reproduced for your convenience:
I have been a faithful user of your products for over 10 years (and even used your products to plan my wedding), and I have gradually become dissatisfied...Read complete review

Reproduced for your convenience:
I have been a faithful user of your products for over 10 years (and even used your products to plan my wedding), and I have gradually become dissatisfied with your company.

- I introduced my husband to the planning system. He decided to use the "slim" planner system, which was promptly discontinued. He has since decided not to buy any franklin covey products because he is afraid that something he enjoys will be discontinued.

- There are only 2 years of future planning available in a refill, whereas there used to be five. Although this is an added cost for the manufacturing, it is greatly used in my family, as we have little ones.

- I have begun using the financial pages, but was shocked to see that they contain only a single "Monthly expense tracker" and one "monthly expense worksheet" with a year's refill. I tried to simply order financial pages separately, but there are none even available in pocket sizes. I have since begun making my own, which I will continue to do unless more become available.

- The preview of tabs and forms on the website does not clearly show what is included on each page. I would expect that a planning company would give me a detailed look as to what is on each page and how I can see myself using these pages before I consider buying them.

- I now receive catalogues in the mail full of franklin covey products of which I have no use. Whereas as stated above, the products that I actually use are being compromised.

- A long time ago when I had an iPhone, I was excited to see that Franklin Covey had apps with which I could supplement my planner with use of my phone. I was told unanimously that these digital planning products are poorly written and are not worth the effort. Granted, this was years ago.

- I ordered the storage binder, sleeve, and yearly refill for 2013, but still was given the storage binder with 2009, 2012, 2011, and 2012 stickers. Why are you even still making these?

I urge you at Franklin Covey to stop trying to convince me to buy extra pens, bags, apps, and other sorts of extras - these things are NOT the reason I come back to your company. I have been a faithful customer since 2001, but now the very materials that have kept me coming back are falling below my expectations. My entire family actually has used your planning products for years and we have all noticed the difference: it has even become the joke that those in management are "dealers, not users" of their own products. Please get back to your roots of producing the best planning materials and helping people get control of their lives without the unnecessary garbage.