This item leaves the warehouse in 3-4 full business days. Delivery time varies according to the shipping method you select and the location of your shipping address. Not available for shipping outside of the United States, including APO/FPO addresses.
Product purchased from FranklinCovey's website or catalog call center but shipped from a 3rd Party Business Partner (as indicated by a drop ship notation on the website and in the catalog) can be returned for a full refund or exchange within 30 days. Product must be new and unused and accompanied by an original receipt. Please note -- product must be returned to the 3rd Party Business Partner who sent the product to you. Please do not send return to Franklin Covey as it will delay your exchange or credit.
Defective product returned within 30 days shipped from a 3rd Party Business Partner will be replaced at no charge or the customer may elect to receive a full refund including shipping charges. Receipt required. Please contact customer service at (800) 654-1776 for further instructions.
Defective product returned after 30 days shipped from a 3rd Party Business Partner is subject to the 3rd Party Business Partner's return policy. Please contact Customer Service at (800) 654-1776 for further instructions.
Carmen Tote
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on the website and in the catalog) can be returned for a full refund or exchange within 30 days. Product must be new and unused and accompanied by an original receipt. Please note -- product must be returned to the 3rd Party Business Partner who sent the product to you. Please do not send return to Franklin Covey as it will delay your exchange or credit.
Defective product returned within 30 days shipped from a 3rd Party Business Partner will be replaced at no charge or the customer may elect to receive a full refund including shipping charges. Receipt required. Please contact customer service at (800) 654-1776 for further instructions.
Defective product returned after 30 days shipped from a 3rd Party Business Partner is subject to the 3rd Party Business Partner's return policy. Please contact Customer Service at (800) 654-1776 for further instructions.
