By Stephen R. Covey and Bob Whitman, with Breck England. If there is one thing that is certain in business, it is uncertainty, but some companies perform reliably and with excellence in spite of changing circumstances. In Predictable Results in Unpredictable Times, business leaders Covey and Whitman outline four essentials for getting great performance in good times and bad.
• Learn how to slim down your company’s goals to a few key simple ones with clear targets and careful follow-through.
• Learn how to maintain high levels of trust. Only the most trustworthy companies survive the kind of turbulence companies have experienced recently.
• Understand how to determine what matters. In tough times, many people resort to “doing more with less," but the big question is “more of what?"
• Recognize that everyone gets scared when things get uncertain. Instead of being paralyzed by fear, learn to channel your anxiety into results.
• Hardcover, 110 pages